Let’s face it, onboarding can sometimes feel like an uphill battle… That’s why at The Fire Academy, we want to ensure your introduction and transition to a new system is as smooth as possible with our delightful Onboarding Specialist, Cynthia Meinke!
In addition to giving you a warm welcome to The Fire Academy, she will make sure that you are set up for success during your training journey. Her depth of knowledge about our platform and world-class customer service ensures you have the best experience and support as you implement a new training system.
You’re in great hands! Now, let’s get to know her with a quick Q&A:
What do you do for the Fire Academy?
I’m an Onboarding Specialist which affords me the opportunity to acclimate our administrators, including Chiefs and Training Officers, with the LMS. I assist them with navigating the platform, in order to take advantage of all the available features to get their firefighters trained.
Why are you passionate about the fire Service or LMS industry?
I have an affinity for firefighters, which began when I started supporting the FDIC International conference several years ago. Their kindness, courage, and natural giving characters, created in me a deep sense of respect, compassion and care. It is a privilege to work with them and for them.
What do you enjoy doing in your personal time?
I love being close to nature, so hikes in the mountains is one of my favorites things to do along with kayaking and walking/running in the park. When that is not possible, I love being in the kitchen with my family cooking big meals with the music cranked up.
What is one thing you wish everyone knew about The Fire Academy?
The Fire Academy has some of the best instructional designers hard at work behind the scenes! They produce high-quality, relevant training, which will take firefighters and medical professionals to the next level of learning. Our courses are well thought out, informative and appealing.
What are you looking forward to most in the year ahead?
Meeting new fire department officers and being able to give them the top-shelf quality service they deserve, for them to provide lifesaving training to their members. The Fire Academy team attends FDIC, so I am excited to meet face-to-face some of the men and women I train on the platform.