Jeannie is the lead faculty for the EMS administration degree program at Columbia Southern University. She spent the majority of her EMS career along the coastal region of Georgia.She earned her master’s degree from Armstrong State University in Savannah and has served on the Region 9 (Coastal) EMS Advisory Council for the past six years. She also works as the manager of quality management at a private EMS agency.
EMS providers are vital to our healthcare system. They provide care in a high-stress, fast-paced environment, which often leads to early burnout. Many also provide interfacility care and transport in a high-stress environment. These factors can foster management challenges for EMS agency administrators, and sudden changes in leadership or policy within an organization can lead to personnel feeling abandoned, ignored or unimportant. In this webcast, you'll learn ways to foster an environment of open communication and recognition to improve the overall health of your agency.
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