Customer Success Manager

The Customer Success Manager will join our learning team on the Fire & Rescue Group and is responsible for the nurturing, development, and renewal of relationships with fire departments and EMS agency customers.  This position is on the frontline of communications, ensuring our customers (both training administrators and end users alike) have exceptional experiences and meet their expected training outcomes using our learning management system.

Sales Account Executive

As Sales Account Executive your role will be to deliver revenue across your assigned territory based on established targets and to consultatively sell The Fire Academy learning management system, understanding the client needs and aligning that to available product options. This is an exempt position that reports to the Vice President of the Fire & Rescue Group within Clarion Events.