Course Topic:
Data-Driven Decision Making

Data-Driven Decision Making

Fire departments should be tracking key performance measures to make meaningful operational decisions. Today, new methods can easily capture the data needed for those measures, making it easier for fire service leaders to use data to effect change at the administrative, company, and individual firefighter levels. Operational information can enlighten areas of department strengths and operational deficits, particularly during abnormal operations like response during the COVID-19 pandemic, civil unrest, and the economic aftermath. Learn why fire service leaders need to use performance measures to drive operational and policy decisions, support fiscal requests, and monitor responder exposures. Experience how to use live data and performance measures at the company level to empower officers and firefighters to improve performance and reduce risks and track exposures using the National Fire Operations Reporting System (NFORS). NFORS not only captures and analyzes operational data but also tracks and records individual firefighter physical and behavioral health exposures to ensure adequate documentation in a cancer or PTSD diagnosis. Welcome to the new world of NFORS.


The latest tactics, techniques and technologies designed to take your knowledge to the next level.

The Fire Academy is an all NEW year-round interactive digital platform that brings you training from industry leaders in order for you to continue supporting your efforts in the communities you serve. The content will discuss key themes around topics including: Safety, Leadership/Management, Company Officer, and many more. With a collaborative backing of FDIC International and Fire Engineering, you won’t want to miss out on this training – all at your fingertips.