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Before you meet Cynthia and Kyle, you get to meet one of our amazing Sales Reps. Our sales team are experts on all things The Fire Academy and are here to help make your department training easier. 

Part of our sales team is Kristen Hines, a passionate sales rep who ensures that her clients are getting exactly what they need from The Fire Academy.

Kristen Hines

Sales Account Executive

Kyle Bissell
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Tell us in a few sentences what your experience is in the Fire Service or LMS industry?

I have not been in the Fire Service for very long. However, I can relate to my clients in their desire to help people. I enjoy helping others and offering a service that will keep departments organized as well as keeping them safe and up to date with training. Working with The Fire Academy has given me the opportunity to help those to help us on a daily basis stay safe and compliant.

What do you do for the Fire Academy? 

As a Sales Account Executive, I work with departments to help them understand how The Fire Academy can help them assign, track, and report on their training along with having everything, including their licenses, in one happy place right at their fingertips.

What do you enjoy doing in your personal time? 

I enjoy going to the beach and watching all Philly Sports teams, especially with my 4-year-old daughter. It amazing watching her experience new things with our family. 

What is one thing you wish everyone knew about the Fire Academy?

It is the best online training program out there and we are just getting started. Every day The Fire Academy is growing. Our team is working tirelessly to get fresh. quality content in the platform for users. There is a reason our courses are the highest-rated in the industry.